For Best Result:
IMPORTANT: Machines sometimes needs a reboot. Your Router, your Device etc. For better streaming you need a router reboot once a week, Clear App/Data Cache once a week it will help the app run much better when cache are cleared and you will get better streaming experience.
Please Google or YouTube “How to clear caches” for more info.
For Android Devices: Go to Settings>Apps>EnvyApp>Clear Data/Cache.
For FireStick: Go to FireStick settings not envy settings>Applications>Manage Installed Applications>EnvyApp>Clear Cache.
IMPORTANT: You should clear cache once in a week for better performance.